We also have an IRC java applet that will allow you to access the server without a program - the java applet will automatically connect you to the Funcom server and Eminence guild channel.
If the java applet isn't working for you, here's some troubleshooting tips that could possibly fix the problem:
First make sure you have Java Runtime installed on your computer. If you do not then Click Here to access the Java Runtime download page on the official Java website.
Second, make sure Java is enabled on your browser and working correctly. You can access a Java Browser Test and Fix by Clicking Here which will take you through a quick series of steps to show you what is required for Java to work properly, as well as how to set your broswer/computer up to meet such requirements.